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Security at Paisa Advisor

Last Updated: November 5, 2025

Our Commitment to Security

At Paisa Advisor, your financial data security is our top priority. We understand that you're entrusting us with sensitive information about your expenses and investments, and we take that responsibility seriously.

Our Security Philosophy: We implement industry-leading security practices to protect your data from unauthorized access, disclosure, alteration, or destruction. Your trust is earned through transparency, strong encryption, and constant vigilance.

Security by Design

🔒

Encryption Everywhere

Your data is encrypted both in transit and at rest using industry standards

🛡️

Zero Trust Model

Every request is authenticated and authorized before access is granted

🔐

Secure Authentication

Strong password requirements with optional two-factor authentication

☁️

Cloud Security

Hosted on enterprise-grade cloud infrastructure with built-in security

Data Encryption

🔒 Encryption in Transit (TLS 1.3)

All data transmitted between your device and our servers is encrypted using TLS 1.3 (Transport Layer Security), the latest and most secure protocol.

  • Protects against man-in-the-middle attacks
  • Ensures data cannot be intercepted or tampered with during transmission
  • Same security used by banks and financial institutions

🗄️ Encryption at Rest (AES-256)

All data stored in our databases is encrypted using AES-256 (Advanced Encryption Standard), a military-grade encryption algorithm.

  • Your financial data is encrypted in our database storage
  • Data is unreadable if storage is compromised or copied
  • We only decrypt data when you're actively using the service

🔑 Password Security

Your password is never stored in plain text. We use industry-standard password hashing:

  • Passwords are hashed using bcrypt or Argon2
  • Even Paisa Advisor employees cannot see your password
  • Password reset requires email verification

Infrastructure & Hosting Security

Cloud Provider

Paisa Advisor is hosted on AWS (Amazon Web Services) or similar enterprise-grade cloud infrastructure:

  • Physical Security: Data centers with 24/7 monitoring, biometric access, and surveillance
  • Network Security: Firewalls, DDoS protection, intrusion detection systems
  • Compliance: SOC 2, ISO 27001 certified infrastructure
  • Redundancy: Multi-region backups to prevent data loss

Data Storage Location

Your data is stored in cost-optimized cloud regions (may include regions outside India):

  • Encryption ensures data remains secure regardless of location
  • No payment data storage (we don't handle transactions)
  • Compliance with Indian data protection laws (DPDP Act 2023)

Network Security

  • Firewalls: Multi-layer firewalls to block unauthorized access
  • DDoS Protection: Protection against distributed denial-of-service attacks
  • Intrusion Detection: Real-time monitoring for suspicious activity
  • VPC Isolation: Private networks isolated from public internet

Application Security

Secure Development Practices

  • Code Reviews: All code reviewed for security vulnerabilities before deployment
  • Security Testing: Regular automated and manual security testing
  • Vulnerability Scanning: Continuous scanning for known vulnerabilities
  • Dependency Management: Regular updates of libraries and frameworks
  • OWASP Top 10: Protection against common web vulnerabilities (SQL injection, XSS, CSRF, etc.)

Data Access Security

  • Secure authentication using encrypted tokens
  • Rate limiting to prevent abuse
  • Input validation and sanitization
  • Cross-origin security policies

Session Management

  • Secure session tokens with expiration
  • Auto-logout after 30 minutes of inactivity
  • Session invalidation on password change or logout
  • Protection against session hijacking

Access Controls

Employee Access

We follow the principle of least privilege:

  • Need-to-Know Basis: Employees only access data necessary for their role
  • Multi-Factor Authentication: Required for all admin/employee access
  • Access Logging: All data access logged and monitored
  • Regular Reviews: Quarterly reviews of employee access permissions
  • Background Checks: Conducted for employees with data access
  • Confidentiality Agreements: All employees sign NDAs

User Access

  • Strong Passwords: Minimum 8 characters, mix of letters, numbers, symbols
  • Two-Factor Authentication (2FA): Optional (recommended) for added security
  • Account Recovery: Secure email-based password reset
  • Login Notifications: Alerts for new device logins

Data Backup & Recovery

Regular Backups

  • Automated Backups: Daily automated backups of all data
  • Geographic Redundancy: Backups stored in multiple geographic locations
  • Encryption: All backups are encrypted
  • Retention: Backups retained for 30 days

Disaster Recovery

  • Recovery Plan: Documented disaster recovery procedures
  • RTO (Recovery Time Objective): Target 24-48 hours
  • RPO (Recovery Point Objective): Maximum 24 hours data loss
  • Regular Testing: Disaster recovery procedures tested quarterly

Business Continuity

  • Multi-region deployment for high availability
  • Failover mechanisms for critical systems
  • Incident response team on standby

Monitoring & Incident Response

24/7 Security Monitoring

  • Real-Time Alerts: Automated alerts for suspicious activity
  • Log Analysis: Continuous analysis of security logs
  • Anomaly Detection: AI/ML-based detection of unusual patterns
  • Uptime Monitoring: 24/7 service availability monitoring

Incident Response

In the event of a security incident:

  1. Detection: Incident detected via monitoring systems
  2. Containment: Immediate steps to contain the incident
  3. Investigation: Root cause analysis
  4. Remediation: Fix vulnerabilities and restore normal operations
  5. Notification: Affected users notified as required by law (within 72 hours per DPDP Act)
  6. Post-Incident Review: Lessons learned and improvements implemented

Data Breach Notification

If a data breach occurs, we will:

  • Notify affected users via email within 72 hours
  • Notify the Data Protection Board of India as required
  • Provide details about the breach and steps taken
  • Offer guidance on protective measures you can take

Third-Party Security

Vendor Assessment

All third-party service providers are carefully vetted:

  • Security Audits: Vendors must provide SOC 2 or equivalent certifications
  • Data Processing Agreements: Legal contracts ensuring data protection
  • Regular Reviews: Annual security reviews of vendors
  • Compliance: Vendors must comply with DPDP Act and other regulations

Third-Party Integrations

When integrating with third-party services:

  • Minimal data sharing (only what's necessary)
  • Secure API connections (HTTPS only)
  • Regular security reviews of integrations
  • User consent before sharing data with third parties

Compliance & Audits

Regulatory Compliance

Paisa Advisor complies with:

  • Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Information Technology Act, 2000
  • Sensitive Personal Data or Information Rules, 2011

Security Audits

  • Internal Audits: Quarterly internal security reviews
  • External Audits: Annual third-party security audits (planned)
  • Penetration Testing: Regular pen-testing by security experts
  • Vulnerability Assessments: Continuous automated scanning

Certifications (Planned)

We are working towards:

  • ISO 27001: Information Security Management System certification
  • SOC 2 Type II: Independent audit of security controls

Your Security Responsibilities

Security is a shared responsibility. While we protect our systems, you play a critical role in protecting your account:

Best Practices for Users

  • Use a Strong Password:
    • At least 12 characters long
    • Mix of uppercase, lowercase, numbers, and symbols
    • Unique to Paisa Advisor (don't reuse passwords)
    • Use a password manager (LastPass, 1Password, Bitwarden)
  • Enable Two-Factor Authentication (2FA):
    • Adds an extra layer of security
    • Protects even if your password is compromised
    • Use authenticator apps (Google Authenticator, Authy)
  • Keep Your Email Secure:
    • Your email is your account recovery method
    • Use a strong password and 2FA for your email too
  • Be Cautious of Phishing:
    • We will NEVER ask for your password via email
    • Always check the sender's email address
    • Verify URLs before clicking (look for https://paisaadvisor.com)
  • Log Out on Shared Devices:
    • Always log out when using public or shared computers
    • Don't save passwords in browsers on public devices
  • Keep Software Updated:
    • Update your browser, operating system, and apps regularly
    • Install security patches promptly
  • Monitor Your Account:
    • Review login history regularly
    • Report any suspicious activity immediately
  • Use Secure Networks:
    • Avoid using public Wi-Fi for sensitive activities
    • Use a VPN if accessing from public networks

Responsible Disclosure

Security Vulnerability Reporting

If you discover a security vulnerability in Paisa Advisor, please report it responsibly:

Security Contact

Email: security@paisaadvisor.com

PGP Key: Available upon request

What to Include

  • Description of the vulnerability
  • Steps to reproduce the issue
  • Potential impact assessment
  • Proof of concept (if applicable)
  • Your contact information (optional if you want credit)

Our Commitment

  • Acknowledgment: We will acknowledge receipt within 48 hours
  • Investigation: We will investigate and validate the report promptly
  • Fix Timeline: Critical issues fixed within 7 days, others within 30 days
  • Updates: We will keep you informed of our progress
  • Credit: We will credit you in our security hall of fame (if you wish)
  • No Legal Action: We will not pursue legal action against researchers who report vulnerabilities responsibly

Bug Bounty Program

We are planning to launch a bug bounty program in the future to reward security researchers for finding vulnerabilities.

Transparency & Updates

Security Incident History

As of November 5, 2025: No security incidents or data breaches have occurred.

We are committed to transparency. If a security incident occurs in the future, we will disclose it here.

Security Page Updates

This security page is regularly updated to reflect our current practices. Check the "Last Updated" date at the top for the most recent version.

Security Blog

We plan to publish security updates and best practices on our blog (coming soon).

Questions About Security?

Security Team

Email: security@paisaadvisor.com

For non-urgent security questions, general inquiries, or feedback on our security practices.

Vulnerability Reports

Email: security@paisaadvisor.com

Subject: "Security Vulnerability - [Brief Description]"

General Support

Email: support@paisaadvisor.com

For account issues, login problems, or general support.

Your security is our priority. We're constantly improving our security practices to keep your data safe.

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